Five common misconceptions about RAF claims debunked

05 Feb 2024

When dealing with the complexities of Road Accident Fund (RAF) claims in South Africa, it’s crucial to have accurate and reliable information.

Unfortunately, several myths and misconceptions circulate, leading to confusion and potentially impacting the decisions and expectations of claimants. These myths can not only mislead individuals about their eligibility and the scope of coverage but also about the process and timeline of claims.

Understanding and debunking these myths is essential for anyone navigating the RAF claims process, ensuring that claimants are well-informed and prepared to pursue their rights effectively. In this article, we’ll tackle five of the most common myths, shedding light on the realities of RAF claims to guide and assist claimants in their journey towards fair compensation.

1. Automatic eligibility for compensation

One common misconception is that being a victim of a road accident in South Africa automatically qualifies one for compensation from the Road Accident Fund (RAF). However, this isn’t the case.

The eligibility for RAF claims is subject to specific criteria. It’s essential to understand that the RAF operates under a defined legal framework, which requires that the claimant prove certain elements, such as the accident was caused by another person’s negligence.

Not all road accidents meet these criteria. For instance, if an individual is solely responsible for their accident, they may not be eligible for compensation from the RAF. This nuanced understanding is vital for claimants to avoid unrealistic expectations and to approach their claims with a clearer perspective.

2. Unlimited time to file a claim

Every day I receive requests from potential claimants and their families relating to road accidents from many years or even decades ago. These cases are heartbreaking because many of the affected individuals are no longer able to access the insurance benefit they are rightly entitled to.

Contrary to popular belief, there is a specific time limit for filing claims with the Road Accident Fund.

Typically, a claimant has three years from the date of the accident to file a claim. This period is reduced to two years if the identity of the person who caused the accident is unknown.

Missing these deadlines can have significant consequences, as it generally results in the loss of the right to claim compensation from the RAF. It’s crucial for potential claimants to be aware of these time constraints to ensure their rights are not forfeited by a mere lapse in time.

3. Comprehensive and unlimited coverage by RAF

The belief that the Road Accident Fund provides unlimited and comprehensive coverage for all aspects of an accident is a misconception. In reality, the RAF’s coverage has defined limits and scope.

It primarily covers medical expenses, loss of earnings or income, and in cases of death, funeral expenses and loss of support for dependents. Collectively these are known as personal injury claim benefits.

However, RAF does not cover damage to vehicles or other property. In other words it is not a substitute for your vehicle insurance cover.

Furthermore, the Road Accident Fund has specific rules, caps and limitations in place. These are constantly changing and are beyond the scope of this article. What is important to note is that there can be shortfalls in cover. Expert legal and financial advice should be sought to ensure adequate and optimal insurance coverage,

Understanding the specific coverage provided by the RAF is crucial for claimants to set realistic expectations and plan accordingly for expenses not covered by the Fund.

4. Attorneys are unnecessary and expensive

The belief that attorneys are unnecessary and always expensive in RAF claims is one of the truly misleading ideas held by many claimants.

While it is true that legal expertise is not free, the costs need to be weighed up against the benefits.

Legal representation plays a crucial role in navigating the complexities of RAF claims, ensuring that all legal requirements are met and maximising the chances of a successful claim.

Furthermore, most attorneys offer deferred fee arrangements, including contingency fees where payment is a percentage of the claim settlement. This arrangement (also known as a no-win no-fee arrangement) makes legal assistance more accessible and reduces upfront financial burden.

Expert legal advice can be invaluable, potentially leading to more favorable outcomes for claimants. Personal injury lawyers will see many cases each month and will be well placed to guide your case to success.

5. Quick payment after settlement

The expectation of quick payment after a Road Accident Fund claim settlement is often misguided. In reality, the timeline for receiving payment can vary considerably.

Factors affecting this timeline include the complexity of the case, the efficiency of the RAF’s processing systems, and potential legal or administrative delays.

Typically, it takes a minimum of 6 months (180 days) for claimants to receive their compensation following a settlement. It is not uncommon for claimants to report that weighting periods can extend well beyond this timeline.

Understanding this time frame is crucial for managing financial expectations and planning accordingly during the interim period.


Understanding the realities of RAF claims is crucial for navigating the process effectively.

Dispelling common myths not only helps in setting realistic expectations but also prepares claimants for the challenges they might face. It’s important for individuals to seek accurate information and consider professional advice when dealing with RAF claims.

Being well-informed and guided by expertise can significantly impact the success and experience of managing an RAF claim.

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(This article is provided for informational purposes only and not for the purpose of providing legal advice. For more information on the topic, please contact the author/s or the relevant provider.)
Marc Andrew

Marc Andrew is a Customer Success Consultant at RAF Cash, a company offering unique services to road accident victims in South Africa. Marc is passionate about helping road accident victims... Read more about Marc Andrew


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