Sunninghill, Johannesburg: DEBT RECOVERY SPECIALIST (2137 views)

September 11, 2019

Sunninghill, Johannesburg: DEBT RECOVERY SPECIALIST

Job Purpose: To improve customer cashflow and mitigate risk by proactively recovering any outstanding debt, using a variety of approaches and keeping the customer informed throughout the process

Minimum Requirements:

-Fully bilingual with excellent English proficiency

-Matric / Grade 12

-Financial/Legal Qualification preferred

-3 to 5 years experience in full Debt Collection (not Call Centre Debt Collection) or Credit Control a must

-Knowledge of legal process regarding Debt Recovery

-Experience in credit insurance claims highly advantageous

-Professional and well presented

-Good problem solving and conflict handling skills

-Resilient and tenacious

-Ability to deal with pressure

-Attention to detail


-Confidence to report at a high level

-Focus on a “win-win” situation

-Ability to remain calm in stressful situations

-Good communication & negotiation skills

-Honesty, integrity and a strong sense of ethics

-Persuasive, persistent and firm

-Computer literate (Pastel proficiency preferred)

-Stable employment record

-Contactable References

-To start as soon as possible


-Full Debt Recovery functions for Insurers and Ad-Hoc Collections

-Diarise and follow up on all outstanding monies and send Final Demands where necessary

-Manage and report on existing legal files

-Obtain regular updates from Attorneys and Credit Insurers.

-Update M-Files collection package to ensure constant and real-time recording of all matters.

-Produce monthly and adhoc reports for clients.

-Keep Credit Managers abreast of progress.

-Monitor impact on insurance policies

-Determine which clients are insured from a debt collection perspective.

-Fully understand the insurance timelines for debt collection and lodging claims deadlines from insurers.

-Must be aware and comply with insurers deadlines.

-Contact Debtor telephonically, establishing the status of the debt and ability to pay

-Follow proactive debtor recovery processes and approaches to obtain payment

-Understand all forms of security to assist with collection

-Accountable for own work, own time, own delivery.

-Initiate resolution of operational problems within sphere of control.

-Deliver results as per individual KPI’s.

-Organising and Planning

Salary: R 10 000.00 – R 13 000.00 gross (Depending on relevant Debt Recovery experience)

Benefits after 3 months probation period – Company Contribution to RA, Medical Aid and Group Life

E-mail detailed CV in Word or PDF (not as a link) to [email protected] and indicate Reference CR1736 and your salary expectation. (Also forward a recent photograph and Reference letters if possible)

Get legal jobs sent to you weekly
Subscribe to the GoLegal Newsletter
Jobs, legal events, industry insight and more